People power hospitality.
R.A.V.E. empowers people to Elevate experiences.
R.A.V.E. helps businesses achieve A 1-word outcome:
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Greetings Neighbor! Not only does our close proximity allow for some key services to be performed in person (like our training classes), but as residents of the Coachella Valley, we understand the nuances of the desert’s labor market.
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We turn Hospitality + HR chaos into calm.
one service standard, anti-harassment class + awkward conversation at a time.
And we love every minute of it.
Think of RAVE as the backstage crew for your workforce: unseen (mostly), indispensable, and ruthlessly efficient at keeping the show on the road. From safely navigating compliance mazes to directing culture makeovers, we swap guesswork for game plans so you can finally stop Googling labor laws at midnight and start leading your team with freshly-gained daylight confidence.
Palm Springs Heat. Coast to Coast Reach.
Prior to forming RAVE, RAVE’s founder served in Hospitality and Media Leadership and/or HR + Compliance Executive roles for multi-national corporations and corporations with locations in all 50 states, Puerto Rico, and most Canadian Provinces.
We get the vibe of wherever your businesses may be….even Saskatchewan.
ONe firm. holistic solutions.
employees, Guests, + the business. Together.
We’re Many things here at R.A.V.E.|HR.
But here is what we’re not.
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PEO “Professional Employer Organization.” PEOs are firms that handle HR, Payroll, Benefits, and Tax Compliance for small to mid-sized companies. While we do Strategic HR Advisory + Consulting, we do not engage in other PEO traditional functions.
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We are happy to advise on Labor Law and Wage + Hour Compliance, but we do not perform payroll processing functions.
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While we love disco and neon, we aren’t time traveling back to the 1970s - 1980s. We are Strategic HR Advisors + Consultants. We’ve done enough filing and filling out personnel action forms to last a lifetime, so we feel its only fair to let someone else enjoy the experience,.
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Open enrollment, claims, trying to explain to employees that no, they cannot change their benefits selections mid-year simply because they “changed their mind.” Yeah..we don’t do that…anymore.
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(Please see below for note about Legal Background). We do all People Relations/Employee Relations functions with the exception of actually investigating. California requires HR Consultants to be licensed Private Investigators or California-licensed attorneys in order to conduct such investigations. But we can guide you through it, review cases and offer thoughts, and teach you how to investigate (I know… sigh)
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We can assist with Recruiting Strategy, Offer Letters, Employment Contracts and other components of the Recruiting Process, but we are not Recruiters or a Temp/Employment Agency.
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RESPECT
Our Approach is rooted in a simple truth: People universally want and deserve RESPECT, to be APPRECIATED, and to feel VALUED.
We view everything through this lens, staying true to our guiding principle of R.A.V.E.: Respect, Appreciate, and Value EVERYONE.
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APPRECIATE
If you appreciate and take care of your TEAM, they will take care of your GUESTS. It’s an ecosystem. It’s symbiotic. And it’s crucial for legendary guest service.
There’s a natural and practical ebb and flow, of course, but it’s also an ever–connected relational circle.
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VALUE
We add value by elevating People, Performance + Brand Promises.
Elevating creates value - heightened experiences guests feel when they visit + revisit. Practical Solutions is Practical Pricing. Elevate without descending the budget into soul-crushing deficit.
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EVERYone
People have different backgrounds, expectations, and emotions.
It’s a delicate balance and adjustments arise, but if guests + employees are viewed as rivals or as line-item budget competitors instead of inextricably connected elements... everyone loses.
Meet the founder + Lead Client-Advisor
DARREN S. CHIAPPETTA
Welcome! R.A.V.E. | HR is the culmination of all the amazing experiences that I have had throughout my career. Besides the guiding principle of R.A.V.E. the three most important professional values and beliefs that fuel my passion are:
Integrity is not a budget line item…it’s non-negotiable.
Regarding both Guests and Employees, I will always ask myself “What’s the right way to treat people?” That answer shapes my recommendations.
I take my role seriously, but I don’t take myself seriously.
30+ years of hospitality + leadership
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Disney Parks + ResortS
From Jungle Cruise at Walt Disney World to the Head of Employee Relations for Disneyland.
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NETFLIX
Global Talent + Production HR Lead for all Non-Series Productions.
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DARDEN RESTAURANTS
In-house Labor + Employment / Ethics + Compliance Senior Counsel.
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NBC Entertainment
Head of Studio Production HR + Employee Relations.
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Westin hotels + Resorts
Head of Human Resources for a 360-acre Westin Golf Resort + Spa.
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Sony Pictures Entertainment
Global Head of Employee Relations, Policy, and Production HR.
AN IMPORTANT NOTE ABOUT DARREN’S LEGAL BACKGROUND
In his bio, Darren shared he holds a J.D. from University of Florida. He's a licensed attorney with The Florida Bar., and he practiced both at a major law firm as well as in-house Labor & Employment Counsel at Darden Restaurants.
RAVE HR LLC is taking a proactive stance and informing all potential consulting clients that Darren Chiappetta is an attorney.
HOWEVER, Darren is NOT serving in a legal capacity for or with RAVE HR. His role with RAVE is solely as Founder, CEO and HR + Hospitality consultant. Darren is not a lawyer for RAVE HR or for any RAVE HR clients.. RAVE HR shares this information, and the disclaimer below, with all prospective RAVE clients to manage expectations upfront and to be as fair as possible to our RAVE HR clients as well as to Darren, himself.
All materials, templates, analysis, and recommendations provided by RAVE HR LLC are delivered solely in its capacity as a Human Resources and Hospitality consulting firm. RAVE HR LLC does not provide legal services or formal legal opinions. No communication or work product should be construed as legal advice, and no attorney-client relationship is formed by any engagement with RAVE HR LLC or with Darren Chiappetta in his RAVE HR LLC capacities, either personally, or through any RAVE HR LLC engagement or pre-engagement discussions or submissions. All RAVE HR LLC Clients are advised to consult with appropriate, local legal counsel for issues, questions, or concerns related to specific legal liabilities or regulatory/statutory compliance.
If you have any questions or would like to discuss further, let us know! Thank you,. RAVE HR LLC
How does R.A.V.E. elevate?
WITH “E’s.”
7 e’s ACTUALLY. . . each “E” headlinES one of our SOLUTION-BASED engagement pillars
OUR “E” PILLARS: EnGAGEMENTS THAT ELEVATE
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EMBARK
BUILD. Our defined, foundational packages for clients building an inaugural HR framework or seeking to teach + adopt RAVE’s Guest Service basics.
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ENGAGE
ACCESS. Solutions for clients seeking Ongoing HR Advisory, Brand + Service Guidance, or General HR Access.
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ENHANCE
EXECUTE. Solutions where RAVE provides hands-on HR or Brand/Guest Service Support. Beyond Advisory, RAVE performs functions that the client wants outsourced.
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LEAD. Fractional + Strategic HR Leadership where RAVE steps into the role of, and acts in the capacity of, the Company’s HR Leader for a defined period of time.
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EVOLVE
TRANSFORM. A strategic + change management engagement where RAVE works with clients to define and direct a significant business/culture transformation.
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EDUCATE
DEVELOP. RAVE’s collection of Compliance, Leadership, Team, and Guest Service training classes and capability resources to teach foundational expectations, to upskill, and of course, to elevate.
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INTEGRATE. Integrated, cross-pillar engagements for more complex or cross-function business challenges, tailored to each client’s specific need and desired outcome.
Your pass to elevated people, performance, PROCESSES, and brand promises.
R.A.V.E. | HR IS not here to be ordinary or to follow trends — we're here to build something unique, something different… something to RAVE about.
With a blend of creativity, strategy, and practicality, each RAVEPASS is A key that unlocks a defined solution. AnD TRUE to our goalS, ALL RAVEPASS options are designed to elevate the guest + employee experiences. Together.
WITH R.A.V.E. it’s not all about buying hours or buying a consultant. . . it’s about investing in a solution-based pass that gives you access to an ENGAGEMENT and the EXPERTISE necessary to create a better EXPERIENCE for your employees and guests.
RAVE’s Services are available through a variety of RAVEPASS options. Each RAVEPASS is built around engagements that offer specific SOLUTION(S). We like to look at it as reframing the question of “what type of services does RAVE HR offer” to “what workplace need or challenge can RAVE help you solve.”
The answer to that overarching question about your needs, goals, expectations, and desired outcome(s) will guide you to the RAVEPASS solution that fits what you want to achieve and gets you to where you want to go, regardless of where you are today.
Customize your RAVEPASS by choosing add-ons that complement your desired outcomes/objectives and easily add them to your RAVEPASS. Our EDUCATE Pillar training classes are impactful add-ons, With course collections in Compliance, Leadership, and Team/Guest Service, EDUCATE helps to ensure all are aware of expectations + that the entire team starts from the same foundational understanding.
For example, let’s say you are looking for an ‘ENHANCE’ Pillar Engagement.
EACH OF OUR “E” PILLARS HAS A CORRESPONDING RAVEPASS. SO, SIMPLY SELECT THE ENHANCE RAVEPASS. Then include any add-ons desired!
OUR CURRENT RAVEPASS SOLUTIONS AT-A-GLANCE
READY TO R.A.V.E.?
*HR APPROVED PARTY, OF COURSE…
let’s get the party* started.
Throughout the site, you’’ll come across this section. It’s conveniently located at the end of each webpage so you can click on RAVELINK to easily contact us for any questions or to set up a complementary consultation. Or simply click on the RAVEPASS LOGO to access the RAVEPASS portal to make your RAVEPASS selections once finalized. Don’t forget about the add-ons!
CONTACT + CONSULT: I think I know which ravepass fits our needs, but I want to discuss it in more detail.
Great! To CONTACT US or SCHEDULE A CONSULTATION with RAVE, click on any RAVELINK ICON throughout the site to access our CONSULTATION + CONTACT CENTER.
PICK + PURCHASE: I know exactly what we need and am ready to start elevating with r.a.v.e.!
Let’s get things started! If you had a RAVE Consult, are a returning Client/RAVEPASS holder, or know exactly what you want and need, click on the RAVEPASS ICON below, or any RAVEPASS ICON throughout the site, to access the Passholder + Client Engagement Portal.
R.A.V.E. | HR can help enhance + evolve your Guest, BRAND + Employee Experiences.
Tap into 30 + years of experience in Senior & Executive leadership, HR + Compliance Roles within Hospitality + Entertainment.
Ready to Rethink HR?
Drop us a line below and we’ll sketch your first three moves toward a calmer, smarter workplace—no strings, just straight talk.
